Refund policy
We want you to love your Emorelle pieces. If something's not right, you have 30 days from the delivery date to request a return.
To qualify for a return:
- Item must be unworn, unwashed, and in original condition with tags attached
- Original packaging included where possible
How to start a return:
Email us at Emorellestore@gmail.com with your order number and reason for return. We'll send you return instructions within 24-48 hours.
Refunds:
Once we receive and inspect your return, we'll process your refund to your original payment method within 5-7 business days. You'll get an email confirmation once it's issued.
Damaged or incorrect items:
If your order arrived damaged or wrong, email us at Emorellestore@gmail.comwith photos within 7 days of delivery and we'll make it right at no cost to you.
Non-returnable items:
Sale items marked "Final Sale" and gift cards are not eligible for return.
Questions? Reach us at .Emorellestore@gmail.com